Reference

What These Terms Mean for Your Account

These terms govern your account at luckparty, covering everything from how deposits through PayPal, Venmo, and Play+ are handled to what conduct is permitted during sessions. Reading them before your first deposit means there are no surprises on either side.

Applies to all real-money activityCovers PayPal, Venmo, Play+ useState eligibility requiredAccount suspension rules includedContact path for disputes
luckparty What These Terms Mean for Your Account
DATA AND SECURITY

Your Data Rights and Account Security

Account security starts at registration. SSL encryption protects every session where personal or payment data moves through our platform, including when you connect PayPal or Venmo to fund your account. We never store raw card details or wallet credentials on our servers — payment authentication stays with the processor. To see what personal data we hold on your account, or to request a correction, reach our data team through the account messaging center.

Cookie Policy

We use session cookies for account security and functional cookies to remember your lobby state. Non-essential cookies can be managed through your browser settings at any time.

Data Retention

Account records are kept for as long as required under applicable state regulations. After account closure, certain transaction records may be retained per legal requirement.

Data Access Requests

To review the personal data tied to your account, submit a request through the account messaging center. We respond within the timeframe set by applicable state law.

Account Security

Enable two-factor authentication in your account settings to add an extra login protection layer. If you spot unusual activity on your account, contact us through live chat.

GET HELP NOW

How to Reach Us About These Terms

Got a question about what a specific clause in these terms means for your account? Our support team can clarify how a rule applies to payment methods like PayPal, Venmo, and Play+, or explain what a suspension notice actually requires from you. For anything that needs a written record, use the account messaging center rather than live chat. Live chat is faster for quick clarifications; the messaging center is the right channel when you need a documented response.

Team online

Live Chat

Start a chat from any page in your account dashboard. An agent reads your question and responds directly — no hold queue or transfer to another department.

Account Messaging

Send a message through your account portal for anything that needs a written record, like a dispute about how a payment term was applied to your account.

Compliance Team

Reach our compliance team at the email address listed in your account settings. Formal requests about terms changes or account closures go through this channel.

Your Terms and Conditions Questions Answered

These are the questions we hear most often after someone reads through our terms. Each answer uses plain language — no dense legal boilerplate, just a straight explanation of what a clause means for your account. If your question isn't covered here, live chat or the account messaging center connects you to our support team. Access and eligibility depend on your location and whether state law in your jurisdiction authorizes real-money gaming.

They apply the moment you complete account registration. Using the account — including depositing through PayPal, Venmo, or Play+ — confirms you've read and accepted the current version.

No. Access depends on state law where you're located. If your state doesn't permit online casino activity, your account is not eligible for real-money play under our terms.

We post updated terms at this address and note the revision date. Continuing to use your account after a revision is posted means you accept the updated terms.

We may suspend or close the account depending on the breach. Funds processed through PayPal, Venmo, or Play+ before closure are handled according to the relevant payment terms.

Send a data access request through the account messaging center. Our data team reviews it and responds in line with the applicable state law requirements for data handling.

Open a dispute through live chat or the account messaging center. For formal written complaints, contact our compliance team at the email address listed in your account settings.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.